{"id":5361,"date":"2024-01-26T11:12:18","date_gmt":"2024-01-26T11:12:18","guid":{"rendered":"https:\/\/royalblue-locust-675585.hostingersite.com\/return-policy\/"},"modified":"2024-11-11T20:55:39","modified_gmt":"2024-11-11T20:55:39","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/soulmatecare.com\/en\/return-policy\/","title":{"rendered":"Return and Delivery Policy"},"content":{"rendered":"\t\t
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Retrieval policy<\/strong><\/p>\n

We offer a free return within a certain period of time if you are dissatisfied with your product for any reason<\/p>\n

Allowable return period<\/strong><\/p>\n

You can request a return within 30 days from the date of purchase<\/p>\n

Recovery conditions<\/strong><\/p>\n

Products must be unused and in their original condition with the original packaging.<\/p>\n

You must have your receipt or proof of purchase to submit a return request<\/p>\n

A return may be denied if the above conditions are not met<\/p>\n

Recovery process<\/strong><\/p>\n

Please contact our customer service team to initiate the return process.<\/p>\n

Instructions will be provided on how to return the products and get a reference number for the return process<\/p>\n

Recovery<\/strong><\/p>\n

A full refund will be issued after receiving and reviewing the returned products.<\/p>\n

Shipping refund<\/strong><\/p>\n

Shipping cost will be refunded in case of return due to our fault or product damage<\/p>\n

Replacing products<\/strong><\/p>\n

If there is an error in the order or damage to the product. Please contact us to arrange replacement products at no additional cost<\/p>\n

Please note that this policy may be subject to change without prior notice. Please check the website for the most up-to-date information about our return and refund policy<\/p>


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Delivery Policy for Soulmate Care<\/h3>

At Soulmate Care, we strive to provide the best shopping experience for our customers. Our delivery policy is as follows: <\/p>

  • Delivery within Oman and the UAE: <\/strong>Orders will be delivered within less than 3 business days.<\/li>
  • Delivery to other Gulf countries:<\/strong> Orders will be delivered within 7 business days.<\/li><\/ul>

    We work hard to ensure your orders arrive as quickly as possible. If you have any questions regarding the delivery process, please feel free to reach out to us. Thank you for choosing Soulmate Care! <\/p><\/div><\/div><\/div><\/div>